Privacy Policy

Last Updated: September 4, 2026

Agaram Industries (“Agaram Industries”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

1. Information We Collect

When you interact with our website, contact us, request a quotation, enquire about our products or services, or submit a form, we may collect information such as:

• Name
• Company/Organization name
• Email address
• Telephone/mobile number
• Business address
• Job title or designation
• Product or service requirements
• Information provided in your enquiry or communication with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information through cookies or similar technologies.

2. How We Use Your Information

We may use the information collected from you for legitimate business purposes, including:

• Responding to enquiries and requests for information
• Providing quotations and product information
• Processing sales and orders
• Arranging installation, servicing, calibration, demonstrations, and technical support
• Communicating with you regarding products and services
• Providing after-sales support
• Sending product updates, newsletters, offers, technical information, and other marketing communications
• Understanding customer requirements and improving our products and services
• Maintaining business and customer records
• Preventing misuse or unauthorized use of our website and services
• Complying with applicable legal and regulatory requirements

3. Marketing Communications

If you provide your contact information to us, we may use it to communicate with you about our products, services, offers, technical information, events, exhibitions, and other business-related updates.

You may opt out of receiving marketing communications from us at any time.

You can request to stop receiving marketing communications by contacting us or by using the unsubscribe option provided in our marketing emails, where available.

Please note that opting out of marketing communications does not prevent us from sending communications that are necessary for an existing business relationship, such as information relating to an enquiry, quotation, purchase, service, calibration, payment, warranty, or other transaction.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties where reasonably necessary to operate our business or provide services to you. This may include:

• Manufacturers or suppliers whose products you have enquired about or purchased
• Service and calibration partners
• Logistics and delivery providers
• IT, website hosting, CRM, email, analytics, and marketing service providers
• Professional advisers or authorities where required by law

We only intend to share information that is reasonably necessary for the relevant business purpose.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse website traffic, and support marketing activities.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business and transaction records, provide services, resolve disputes, comply with legal requirements, or for other legitimate business purposes.

8. Your Choices and Rights

Depending on applicable law, you may have the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent for marketing communications
• Opt out of promotional communications
• Raise concerns regarding the use of your personal information

To exercise any applicable rights or to request that we stop using your information for marketing purposes, please contact us using the details provided below.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, including manufacturer websites, service providers, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

10. Children’s Privacy

Our website and services are primarily intended for businesses, professionals, organizations, and adult users. We do not knowingly collect personal information from children for marketing or business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws and regulations.

Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, wish to update your information, or want to opt out of marketing communications, please contact us:

Agaram Industries
Chennai, Tamil Nadu, India

Email: sales@agaramindia.com
Whatsapp: 90031-30625

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

By using our website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.